Refund policy
Last updated 17 September 2026.
If you ask within 14 days of your first payment, we refund that payment in full. Email us with the address you used at checkout. No reason is needed.
After 14 days, a monthly payment is not refunded, but you can cancel at any time and access continues to the end of the paid month. Nothing here limits any right you have under the consumer law where you live.
Because access starts immediately, the checkout asks you to confirm that you want access straight away and that this ends the statutory cancellation right where one applies.
To ask for a refund or to cancel, email alexander@alargecompany.com with your receipt, or cancel from the billing portal inside the app. A refunded purchase has its access code withdrawn.